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Firefly_gpt-image_Wide cinematic photograph inside the assembly hall of a very large scientific research facility 452840-1-1

ITER digitizes its SAP maintenance with HRC Software mobile applications

Fusion Energy · SAP PM

On the largest tokamak ever built, maintenance teams create work orders, plan their tasks, and track spare parts using a tablet. No more paper, no more Excel, and up-to-date data in SAP PM.

34 countries involved
1 Reference system: SAP PM
0 paper on the field
100% SAP integration

Demonstrating the feasibility of fusion energy

ITER is one of the world’s most ambitious scientific projects: 34 countries are committed to building the largest tokamak ever designed in Saint-Paul-lès-Durance.

Nuclear facilities, technical buildings, and complex equipment at the site are subject to strict requirements for maintenance, safety, and traceability.

From the site’s construction through to its future operation, ITER is gradually strengthening its maintenance processes using SAP PM as its reference system.

Firefly_gpt-image_Documentary photograph of a maintenance technician on a steel walkway next to_a dense 452840-1-1
The challenge

Six expectations from the Maintenance teams

Mobile tool Provide a simple mobile tool to create and track notifications and work orders.  
Inspection Rounds Facilitate inspection rounds and the entry of technical information.  
Spare Parts Improve spare parts management directly from the field.  
End of re-entries Reduce re-entries, the use of Excel and untracked exchanges.  
SAP_2011_logo.svg SAP Standard Rely on an SAP standard, compatible with the future evolution of the system.  
Rise to Prominence Support the gradual scaling up of the site towards operations.  
HRC-MAINTENANCE-MOCKUP 1-ANDROID-min
The Solution

A solution that's already up and running, rather than an in-house development

ITER selected HRC Software’s Maintenance solution, which is integrated with SAP. What made the difference:

  • A solution already operational for SAP PM processes.

  • Rapid deployment

  • A controlled budget compared to in-house development.

  • A user interface designed for field use, simple to operate.

  • Spare parts management included in the Maintenance coverage.

  • Native integration with SAP, requiring no additional infrastructure.

  • The ability to gradually expand usage to more users.

Results

Observed benefits

  • Elimination of duplicate data entry and parallel systems, resulting in less friction between field operations and SAP.
  • Time savings on data entry.
  • Improved traceability of operations.
  • Standardized practices among stakeholders.
  • Improved feedback, which enables work procedures to be updated.
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Put SAP PM in the hands of your technicians

A demo on your SAP system using your data, focusing on your rounds, service calls, and replacement parts.